Case Study: Benton Community Foundation (BCF)
Building a Resilient Future with 10D Tech's IT Services
Client Overview: Benton Community Foundation (BCF) is a nonprofit organization dedicated to enhancing the quality of life in Benton County, Oregon. With a mission to connect donors with community needs, BCF plays a pivotal role in fostering community development and supporting local nonprofits.
Challenge: BCF faced significant challenges in maintaining a robust and secure technological infrastructure as a small but vital organization. Their existing IT setup was outdated, putting their business operations at risk and making it difficult to respond to potential emergencies. With a growing reliance on technology to manage donations, outreach, and internal operations, BCF needed a comprehensive IT solution that could ensure business continuity and support their mission effectively.
Solution: A few years ago, 10D Tech partnered with BCF to overhaul their entire network infrastructure. Understanding the critical nature of BCF’s work, 10D Tech focused on creating a resilient and secure IT environment that would safeguard their operations and enable them to continue their important work without the distraction of technological concerns.
As part of the partnership, 10D Tech prepared BCF for potential local emergencies or disasters by updating their technology and implementing disaster recovery plans. This proactive approach was designed to ensure that BCF's operations could continue seamlessly, even in the face of unforeseen challenges.
Implementation: 10D Tech's team worked closely with BCF staff to modernize their hardware and software, ensuring compatibility with remote work solutions. This preparation was put to the test during the COVID-19 pandemic when BCF employees needed to transition to remote work. Thanks to 10D Tech's foresight and planning, BCF's staff was able to shift to working from home without any disruption to their operations.
Results: The smooth transition to remote work enabled BCF to continue pursuing its mission during the pandemic. In the first four months of operating from home, BCF successfully raised over $300,000 to support local nonprofits and their clients during this critical period. The technology upgrades facilitated daily operations and empowered BCF to make an even greater impact on the community when needed most.
When it was time to return to the office, 10D Tech seamlessly managed the technology setup, ensuring a smooth transition back to in-person work. Eventually, as BCF acquired and remodeled a new building, they relied on 10D Tech to fully equip the new space with the latest technology resources, solidifying a strong foundation for future growth and success.
Client Testimonial: "10D Tech helped us develop all parts of our network, so technology is no longer a concern, and business operations are not at risk. Their IT services are the foundational core of building better future business practices. 10D Tech is responsive, attentive to our concerns, supportive of our needs, and educational in its approach to bringing on new hardware. AND… Fun people to work with! We are happy to call 10D Tech for IT support."
Conclusion: The partnership between Benton Community Foundation and 10D Tech demonstrates the value of having a reliable IT service provider. By ensuring BCF's technology is up-to-date and resilient, 10D Tech has enabled the organization to focus on what it does best: supporting the community. With 10D Tech as their trusted IT partner, BCF can confidently continue its mission, knowing that its technology is in capable hands.
