It is 4:17 on a Friday afternoon at a family owned manufacturer outside Albany. Alex runs accounts payable. An email lands from the owner: "Need the new routing and account numbers for Peterson before you …
Sam runs a twelve person CPA firm in Salem. Ask him about cybersecurity and he will tell you, without pausing, that the firm is fine. Small shop, decent antivirus, backups running every night. He believes …
The recovery plan is in a folder. Somebody wrote it in 2021. It names a phone system you replaced, a vendor you left, and two employees who no longer work there. That is the usual …
Alex runs a forty person engineering firm outside Salem. Last spring he bought three tools to save his team time: project management, a scheduling app, an AI notetaker. Six months later the team was still …
By the third week of September the school routine has settled. Backpacks by the door, lunches made the night before, everybody out of the house on time. The families that used the window in August …
The internet went down at 8:40 on a Tuesday. No storm, no attack. A fiber cut two blocks over. By 9:15 the office was still standing around. Not because nobody knew what to do. Because …
Alex runs the front desk at a twelve person accounting firm in Eugene. Tuesday afternoon, a Windows update notice pops up. Same blue background. Same Microsoft logo. Same layout Alex has clicked through a hundred …
When your flight hits turbulence, the last thing you want to hear from the pilot is "Give me a minute. I've never handled this before." Flying feels safe not because problems never happen but because …
The California Gold Rush of 1848 promised one thing: opportunity. Hundreds of thousands of people headed west, hoping to strike it rich. Some found gold. Most spent months chasing a dream that never paid off. …
Mike Tyson once said, "Everyone has a plan until they get punched in the mouth." In business, that punch usually comes in the form of a disruption you assumed you were ready for. It might …
Peggy Burris Executive Director (Former)Personal, Patient and Easy to Work With!
The most significant benefit of working with 10D Tech is that I have someone I can call. I can speak directly to technicians that I now know and have met face to face. Their customer service is superb; my issue or problem is resolved quickly, usually before the time they set. All of the techs can explain things to me so that I can understand them. Not everyone speaks Tech. They are patient when explaining and giving instructions while training my staff on how to use our new technology. They were able to save us money but bottom line … Customer Service! In this day and age, everything is automated or done through a call center. You can't put a price on customer service. 10D Tech is fast, efficient and local.
