Are You Searching Online For An IT Support Firm In Oregon Because Your Company's Network Is Running Slow, Computers Are Failing And Causing Problems, But You Don't Know Who You Can Trust To Fix It Fast?

7 Reasons to Choose 10D Tech
to Support Your Computer Network

1

Serving Mid-Willamette Valley businesses for over 25 years – No other company can say they have this level of experience in Oregon. In 1995, our founders started an Internet Service Provider, ProAxis Internet. In 1999, we built a Competitive Local Exchange Carrier, i.e., a phone company, Universal Telecom. In 2006, 10D Tech formed to serve local businesses, Corvallis, Salem, Keizer, Albany, Lebanon, Eugene and surrounding areas with their Cybersecurity, Network & I.T. needs. As fellow business owners, we have gained insight over the years into how to successfully direct business solutions and solve business technology problems.

2

We Guarantee Communication and Response Time – We answer every call Live! In a world where technology changes every day, consistency is hard to come by. 10D Tech has a very experienced management team and technology engineers. We answer all support calls live and email submitted support tickets within 30 minutes during posted office hours. If you catch us not holding to that standard, we'll donate $25 to Vina Moses Center or Stone Soup in your name. Support issues are immediately placed into a trackable ticketing system enabling you to follow your support issue as the technicians work on a solution. From your first call to your most-recent support request, you will find a consistent experience that instills confidence and peace of mind.

3

We Prevent Surprise I.T. Bills – Using presumptive planning, we help you establish budgets for future technology investments. We work with you closely to help roadmap your short and long-term business technology goals. You won't get a surprise bill for thousands of dollars for unexpected license or equipment fees.– We want to help you by making these goals happen so that you can achieve success.

4

We Give You Clear, Layman's Descriptions – We respect you and understand that you may not be a "technology speaking" person. Every team member is trained to explain the issues clearly and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other I.T. companies.

5

We Promise You Will Be Given The Time You Need – We will take the time to listen to the issues our new client has had in the past. Our engineers collaborate with your team and deliver the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and, one by one, implement the solutions we have agreed upon.

6

We Demonstrate Professionalism with a personal touch – With 10D Tech, you are getting a partner, NOT a faceless vendor looking to charge you for whatever possible. We recognize it is your money and we won't advise anything that we wouldn't implement ourselves. We are sensitive to your bottom line as local business owners ourselves. We will always strive to give our clients the best value they could get.

7

One Call Does It All – No more dealing with multiple companies for your technology needs. 10D Tech will handle all aspects of your Cybersecurity, Network and I.T. Services through our Technology Concierge Service. Our service offerings include; Managed I.T. Solutions, Technology Consulting & Planning, Backup & Disaster Recovery, Cybersecurity, Help Desk Services, Cloud Solutions, and Wireless Network Design & Implementation.

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