Managed IT for Credit Unions
Protect Your Members.
Strengthen Your Credit Union.
MAXX 2025 | Booth 548
GoWest Credit Union Association
What We Do For Credit Unions
- Keep systems stable and fast. Managed IT for branches and back office: monitoring, patching, help desk, Microsoft 365, network and Wi-Fi.
- Reduce real security risk. 24/7 threat monitoring and response, EDR/MDR, vulnerability scanning, backups and tested recovery.
- Prove compliance without the scramble. We can provide the regular reporting you need so that you have your evidence ready: assets, patch/vuln, encryption, restore tests, and training.
- Support your team, not replace it. Co-managed options for tier 3 support, overflow tickets, projects, and specialized security tasks.
- Cover the whole region. Fast, responsive support across the Western U.S., with clear SLAs and plain-language updates.
Our C.A.R.E. process
- Connect & Collect: Quick intake of tools, tickets, vendors, and risks … no disruption to members.
- Assess & Align: Establish baselines (patching, alerts, backups) and agree on priorities for your entire footprint.
- Remediate & Run: Close findings, stabilize day-to-day operations, and set cadences for reviews.
- Evolve & Improve: Continuously harden systems, protect and monitor cloud systems, and keep your evidence current.
What Others Say About 10D Tech
"Thank you for your quick response and resolution of my issue."
— Jennifer, 44 North Credit Union
"Member operations stayed online during our core updates—no lobby downtime."
— Megan, 44 North Credit Union
"Branch rollouts were smooth and communication was clear."
— Sarah, Old West Credit Union
"Our lending team loves how fast tickets get resolved—closings aren't waiting on IT."
— David, Regional Credit Union
"We thought we were the only client."
— Christine, Supported Employment Services
"The quickest tech support team; sometimes they fix issues before we even get through the troubleshooting call."
— Troy, Adult & Teen Challenge Pacific Northwest
"One button action—WAH-LAH! Help is on the way!"
— Peg, Gene Kiel & Associates
"The level of service is exceptional… faster than having an in-house employee."
— Ben, Community Outreach, Inc.
"Peace of mind… I can expect a solid solution within a timely manner."
— Josh, Keizer Fire District
Reasons You'll Want to Work With 10D Tech
Protect your members
Stable branch and contact-center systems, hardened endpoints, and tested backups to keep member services running.
Secure systems, less downtime
Proactive patching, monitoring, and rapid recovery reduce interruptions and keep your team productive.
Compliance you can show
Evidence tailored to your specific requirements, adapted to your business, delivered over time to eliminate the last-minute scramble.
Fast regional response
Local engineers with clear SLAs and plain-English updates—help when you need it, not hours later.
Co-managed with your team
Overflow tickets, projects, and security tasks handled—your IT leadership stays in control.
Straightforward scope & pricing
No surprises. Services aligned to your goals with transparent scope and cadence.
Marketplace Game
Play the MAXX Marketplace Game
Stop by our booth and answer one question:
"What helps your credit union most right now – calm daily ops, stronger protection, or simple proof for leadership?"
You'll get the secret code for the MAXX app and be entered in our daily prize drawing.
Across the western region of the US, we keep businesses connected, protected, and moving forward. We look forward to meeting you.
What We Handle for You
Fast, reliable, compliant. Explore our services below.
