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Have you ever felt stumped by a sudden workplace challenge, like a jammed printer or navigating a tricky software update? Instead of calling IT or browsing company-approved resources, many are now turning ...
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When Sam Porter, fictional owner of Clear as Mud Services in Corvallis, signed a deal with a budget IT provider, it felt like a win. Low monthly cost, basic support, a ...
Disaster doesn’t send a warning. On a freezing Monday morning, Sam’s office was engulfed in chaos when a frozen pipe burst without mercy, turning his workspace into a soggy ruin, walls ...
Steven Uerlings, CIC, ARM, CRM Senior Vice President10D Tech NEVER Passes The Buck! Problem Solvers!
The staff at 10D is very responsive to our requests for help. If they are working on another client who has critical issues, they let us know the timeframe to expect our problem to be resolved. Usually faster than what they say it would be.
The initial onboarding process was huge; 10D met with us to review our expectations, map our equipment, critical software and familiarize themselves with our operations. It has made a big difference in the service we received from 10D. Even if the issue was more from our Agency Management Software, Microsoft, or other IT vendors, the 10D staff stayed on top of it, monitoring the outside ticket status until that vendor ticket was closed. The combination of their Computer and Telephone expertise has been unequaled. 10D Tech has never passed a service issue back to us to handle with our vendor service providers.
August 16th, 2025
August 15th, 2025
