“Savings” That Could Cost You EVERYTHING As a business leader in Oregon, you’re always looking for ways to increase revenue, cut expenses, and grow your bottom line. Implementing AI tools, shopping ...
Another day, another cyber-attack! It never really seems like you’ll be affected, but as we checked in to the Omni in Nashville, Tennessee, for an IT Conference, the front desk informed ...
What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At , we believe there are many deciding factors that separate even the good ...
Are you planning on buying gifts for the special women in your life for Mother’s Day? If you shop online, there are a few ways to do it SAFELY. Cybercriminals ramp up ...
In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for ...
In today's technology-driven world, top-notch IT support acts as the cornerstone for thriving businesses. It plays a pivotal role in ensuring smooth operations and securing critical data, making it indispensable for ...
Horror stories of people getting scammed out of hundreds or even thousands of dollars aren’t in short supply. While lounging at home and browsing through the latest news, it's all too ...
When you suspect a security breach in your computer or network, it's natural to feel the panic. Yet, the steps you take immediately following a network compromise are crucial in determining ...
In today's digital age, technology is the backbone of both our personal lives and our business operations. The moment we experience an "Internet blackout," it's as if time freezes – businesses ...
You are about to read a real story showing how cybercriminals can devastate a business in the blink of an eye. Most importantly, we’ll share several ways this could have been avoided. ...
Steven Uerlings, CIC, ARM, CRM Senior Vice President10D Tech NEVER Passes The Buck! Problem Solvers!
The staff at 10D is very responsive to our requests for help. If they are working on another client who has critical issues, they let us know the timeframe to expect our problem to be resolved. Usually faster than what they say it would be.
The initial onboarding process was huge; 10D met with us to review our expectations, map our equipment, critical software and familiarize themselves with our operations. It has made a big difference in the service we received from 10D. Even if the issue was more from our Agency Management Software, Microsoft, or other IT vendors, the 10D staff stayed on top of it, monitoring the outside ticket status until that vendor ticket was closed. The combination of their Computer and Telephone expertise has been unequaled. 10D Tech has never passed a service issue back to us to handle with our vendor service providers.
