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21 Critical Questions Your IT Company Should Be Able To Say “Yes” To

Let’s face it, not all IT companies are created equal. The question is, which one will give you honest, straightforward and ACCURATE advice and which ones will overcharge you, not deliver on promises and (potentially) make things worse due to gross incompetence? Don’t trust your critical IT operations to just anyone!

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The “dirty little secret” of the computer repair industry that most people don’t know and will never be told by the National IT Security and Support companies (knowing that ALONE could save you from wasting tons of money and untold aggravation when outsourcing your computer support).


21 revealing questions that help you instantly spot an unethical or grossly incompetent computer repair/support technician in minutes.


4 costly misconceptions most business owners have about network and computer maintenance and repair, one of which you will need to know BEFORE even picking up the phone.


Cybersecurity, Viruses, Ransomware, Phishing and Hackers. What you need to know to protect yourself.


5 mistakes to avoid when choosing an IT Support and Services company.


Why “cheap” or “lowest price” IT and Computer companies aren’t the bargain they initially appear to be.


The one surefire sign that you should run – not walk – away from a computer support firm.


10D Tech is a Managed IT Services and Cybersecurity Provider specializing in delivering full-service IT support for small and medium businesses throughout Oregon. Click here to learn more about us.

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10D Tech NEVER Passes The Buck! Problem Solvers!

The staff at 10D is very responsive to our requests for help. If they are working on another client who has critical issues, they let us know the timeframe to expect our problem to be resolved. Usually faster than what they say it would be.

The initial onboarding process was huge; 10D met with us to review our expectations, map our equipment, critical software and familiarize themselves with our operations. It has made a big difference in the service we received from 10D. Even if the issue was more from our Agency Management Software, Microsoft, or other IT vendors, the 10D staff stayed on top of it, monitoring the outside ticket status until that vendor ticket was closed. The combination of their Computer and Telephone expertise has been unequaled. 10D Tech has never passed a service issue back to us to handle with our vendor service providers.

Steven Senior Vice President
Insurance Firm
Corvallis & Albany, OR

Committed To Our Success, Great Value

We found the cost of using 10D Tech saved us money compared to similar services from a large national company. They are local and will show up onsite quickly should the need arise. 10D diagnosed an issue the Internet Provider was having and helped us get the provider to fix the problem … all as part of their hands-on service.

Chris Owner
Albany, OR